Most organizations discover that an employee is disengaged the day they resign. By then, the window of opportunity is closed. Two Story changes this by identifying the behavioral markers that precede a departure and translating them into a concrete action plan for the manager, delivered directly within ServiceNow.

Key benefits of the Two Story Employee Retention Agent:
- Detect early signs of disengagement when the window of opportunity is still open
- Uncover root causes behind employee decisions to focus interventions
- Deliver guided playbooks that translate flight risk into specific manager actions
- Manage flight risk assessment records within ServiceNow

“Managers don’t need more passive dashboards. They need an agentic system to detect emerging risk patterns, diagnose the root cause and prescribe a relevant intervention,” said Kerry Goyette, Founder and CEO of Two Story. “Two Story’s Retention Agent takes the guesswork out of retention and performance, and puts a real action plan in the manager’s hands, right where they already work.”